Support
Real humans answer support email. Most replies inside two business days.
Frequently asked
How do I score a padel match in TrAIcker?
Open the app, tap New game, pick padel, choose your scoring rules (Golden Point, Hybrid, etc.), and start. Each tap on a player’s side records a point.
Does the app work without internet?
Scoring, stats, Apple Watch sync, and video technique analysis all work offline. Your Apple Watch even queues points while your iPhone is out of range. iCloud sync and multiplayer rooms need a connection.
Where does the technique analysis run?
Entirely on your iPhone. Pose tracking uses Apple's Vision framework and the coaching feedback is computed from those measurements on the device — your video and match data are never sent to a server for analysis.
How do I delete my account?
Open the TrAIcker app on your iPhone, go to Settings, and tap Delete account. Your data is removed immediately — no email step. If you no longer have the app, email support@vibecodetech.com and we will handle it manually.
I think I found a bug. What do I do?
Email support@vibecodetech.com with the iPhone and iOS version, what you were trying to do, and a screenshot if possible.